Privacy Policy

This Privacy Policy describes how Veliveqa LLC (“Veliveqa”, “we”, “us”) collects, uses, discloses, and safeguards your information when you visit https://www.veliveq.com or engage our services.

1. Information we collect

Information you provide. When you submit our contact form, request a proposal, or correspond with us, we collect details such as your name, email address, company name, project description, and budget range.

Information collected automatically. When you visit our website, we automatically receive technical information including IP address, browser type, device identifiers, referrer URLs, pages viewed, and timestamps. We may use cookies or similar technologies to operate and analyze the site.

Information from clients during engagements. If we work together, we receive any materials, content, and access credentials you provide for the purposes of completing the Services.

2. How we use information

• To respond to inquiries and provide quotes
• To deliver, manage, and support the Services
• To send invoices and process payments
• To improve our website, content, and offerings
• To comply with legal obligations, prevent fraud, and enforce our Terms
• To send service-related communications (no marketing without consent)

3. Legal bases

Where applicable (e.g., for visitors in the European Economic Area or the United Kingdom), we rely on the following legal bases: consent, performance of a contract, our legitimate interests (such as operating and securing the site), and compliance with legal obligations.

4. Sharing & disclosure

We do not sell your personal information. We share information only with:

• Service providers (e.g., Vercel for hosting, Resend for transactional email, Google Workspace for business email, Cloudflare for DNS) that process data on our behalf under confidentiality obligations
• Payment processors (e.g., Stripe, Mercury, Payoneer, RedotPay) when you pay us, subject to their own privacy policies
• Authorities or third parties when required by law, subpoena, or to protect rights, property, or safety
• Successor entities in connection with a merger, acquisition, or sale of assets

5. International transfers

We are based in the United States. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in the United States. We use appropriate safeguards where required by law.

6. Data retention

We retain information for as long as needed to provide the Services, comply with legal and tax obligations, resolve disputes, and enforce agreements. Contact form submissions are typically retained for up to 24 months unless you request earlier deletion.

7. Your rights

Depending on your jurisdiction, you may have the right to access, correct, delete, restrict, or object to processing of your personal information, or to data portability. To exercise any of these rights, email us at info@veliveq.com. We respond within thirty (30) days.

California residents have additional rights under the CCPA/CPRA, including the right to know what categories of personal information are collected and disclosed, and the right to opt out of any sale or sharing (we do not sell or share personal information).

8. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Children

Our Services are not directed to individuals under sixteen (16). We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will delete it.

10. Third-party links

Our site may link to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to this policy

We may update this Privacy Policy from time to time. Updates take effect when posted. If changes are material, we will provide additional notice.

12. Contact

For privacy questions or requests: info@veliveq.com
+1 (917) 905-6215
Veliveqa LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA