Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website at https://www.veliveq.comand the design, development, and creative services (collectively, the “Services”) provided by Veliveqa LLC (“Veliveqa”, “we”, “us”, or “our”), a Wyoming Limited Liability Company with EIN 98-1900531, registered office at 30 N Gould St, Ste R, Sheridan, WY 82801, USA.

By engaging us, signing a Statement of Work (“SOW”), or otherwise accepting a proposal, you (“Client”) agree to be bound by these Terms.

1. Services

We provide professional design, branding, web development, motion, and related creative services as described in each SOW or written proposal. Specific deliverables, timelines, scope, and fees are set forth in the applicable SOW, which is incorporated into these Terms by reference. In the event of a conflict, the SOW controls.

2. Engagement & payment

• Quotes & estimates are valid for thirty (30) days unless stated otherwise.
• Fixed-price projects require a 50% non-refundable deposit before work begins, with the balance due upon delivery.
• Retainer engagements are billed monthly in advance.
• Sprint engagements are paid in full prior to sprint commencement.
• Invoices are payable within fourteen (14) calendar days of the invoice date. Late payments accrue interest at 1.5% per month (or the applicable statutory maximum, whichever is lower).
• All fees are stated in U.S. Dollars (USD) and are exclusive of taxes, duties, and any third-party service fees.
• Accepted payment methods may include credit/debit card (Stripe), Mercury (ACH & wire), Payoneer, RedotPay, direct bank transfer (wire / ACH), and other methods we make available.

3. Revisions & scope changes

Each SOW defines the number of revision rounds included. Additional revisions or changes to scope are billed at our then-current hourly rate and require written approval prior to commencement.

4. Client responsibilities

• Provide accurate, complete, and timely information, content, and feedback necessary to perform the Services.
• Ensure that any materials supplied to us (logos, copy, images, fonts) are lawfully licensed for our use.
• Designate a single point of contact authorized to make decisions on your behalf.

5. Intellectual property

Upon full payment of all applicable fees, we assign to Client all rights, title, and interest in the final deliverables produced for that project, except for: (i) any pre-existing materials, tools, or components owned by Veliveqa, which are licensed to Client on a non-exclusive, perpetual, royalty-free basis solely for use as embedded in the deliverables; and (ii) any third-party assets that are subject to their own licenses.

Until full payment is received, all deliverables remain the property of Veliveqa. We reserve the right to display and reference completed work in our portfolio, case studies, and promotional materials.

6. Confidentiality

Each party will protect the other's non-public information with reasonable care and use it only to perform under these Terms. Obligations survive termination for two (2) years.

7. Warranties & disclaimers

We perform the Services in a professional and workmanlike manner. Except as expressly stated, the Services and deliverables are provided “as is” and we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

8. Limitation of liability

To the maximum extent permitted by law, our total aggregate liability arising out of or related to these Terms or the Services shall not exceed the total fees paid by Client to Veliveqa during the three (3) months preceding the event giving rise to the claim. Neither party shall be liable for indirect, incidental, special, consequential, or punitive damages.

9. Termination

Either party may terminate an engagement for material breach upon fourteen (14) days written notice if the breach remains uncured. Upon termination, Client shall pay for all Services performed and expenses incurred through the effective termination date. Deposits and prepaid retainer fees are non-refundable except as expressly stated in our Refund Policy.

10. Independent contractor

We perform Services as an independent contractor. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship.

11. Governing law & disputes

These Terms are governed by the laws of the State of Wyoming, USA, without regard to conflict-of-law principles. Any dispute shall first be addressed through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Sheridan County, Wyoming, under the rules of the American Arbitration Association.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be posted on this page with a revised “Last updated” date. Continued use of the Services after the effective date constitutes acceptance.

13. Contact

Questions about these Terms? info@veliveq.com
+1 (917) 905-6215
Veliveqa LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA